Frequently Asked Questions
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Are plastic toys poisonous?
- The chemicals added to PVC make it the most toxic plastic. Just about every soft plastic toy is made with PVC. ... One of the most harmful effects of plastic toys and the biggest safety risk with these toxins is that they can leach out – especially when babies or children put the toys in their mouths.
What is wrong with plastic toys?
- Although there are EU regulations for which toxins may or may not be included in toys, there are products that can slip through the cracks. Plastic toys may, for example, be made of, or contain, polyvinyl chloride (PVC), which contains lead and cadmium — both toxins that are harmful to children.
- But the answer to the question of how many toys your baby should have is pretty simple: only as many as is needed to cover a few important bases. Even just three to five of the right toys can provide your baby with all of the stimulation he or she needs to develop and learn.
- Wooden toys never go out of style. ... They're more durable (yielding less waste than their plastic counterparts), biodegradable and may even be made with sustainable wood. Good quality, eco-friendly wooden toys also don't contain PVC, phthalates, or similar chemicals used in plastic toys.
- Wooden toys have an amazing, naturally antibacterial quality to them – with it's porous surface, wood absorbs the moisture and bacteria from the surface and that bacteria is said to eventually die instead of multiplying like it does on plastic.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
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The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.